Refunds will be subject to a £5 administration fee.

Any request for a refund two weeks or less before the event will only be possible if there is a reserve list of players who can take up any refunded ticket and at the express permission of the Tournament Organisers.

Any request for a Refund must be made before the event starts. No refunds are possible once an event has begun.

To request a refund please contact sales@firestormgames.co.uk stating your:

• Order number
• Name
• Event name
• Reason for refund

A vending machine selling soft drinks and snacks, a licensed bar and a vending machine dispensing fresh tea and coffee is available in The South Wales Gaming Centre.

Our on-site cafe will be open during its specified opening hours serving hot and cold food.

No external food or drink is allowed in The South Wales Gaming Centre.

Firestorm Games

This event is brought to you by our experienced Firestorm Games event staff.