General conduct in a Firestorm Games Venue

Firestorm games want all participants to enjoy the experience of playing in the best gaming venue possible, to help achieve this there are a few simple rules we ask you to please respect:

  • All users of any Firestorm Games Venue are reminded that they should take care of their personal hygiene, be clean and wear clean clothing. Visitors that are excessively dirty or bad-smelling may be asked to leave.
  • No painting, cutting or gluing at any table in any Firestorm Games Venue unless in the designated Hobby Zone. Using an airbrush or spray paint within any Firestorm Games Venue is prohibited.
  • External food or drink cannot be consumed in the The South Wales Gaming Centre. This includes food prepared at home and brought into the venue as well as take away food.
  • Smoking, using electronic cigarettes and vaping is prohibited anywhere within any Firestorm Games Venue and must not be performed directly outside the front door.
  • Visitors to any Firestorm Games Venue aged under 16 must be accompanied by a responsible adult while in the Venue.
  • The South Wales Gaming Centre is fully licensed and customers are prohibited from bringing and consuming their own alcohol in the venue. 
  • No food, no drink and no bags or coats on any tabletop gaming table. Use the designated tables and specific space allocated between tables for any storage, food or drink.
  • All users of The Battlefields in The South Wales Gaming Centre must be signed in as members of The Battlefields Club or be registered with the relevant Tournament Organiser.
  • Do not move or modify any table within The South Wales Gaming Table without asking a member of staff first.
  • Keep all terrain items either on a gaming table or the relevant terrain shelf at all times.
  • Do not play games on tables designated as being unavailable for use.

If in doubt Wheaton's Law applies! You must treat the staff, your opponents and any Judges with consideration and respect. Swearing and abusive behaviour will not be tolerated and you may be asked to leave if you behave in a disruptive way. Playing in any Firestorm Games Venue should be seen as an opportunity to play, compete and socialise with like-minded individuals who share an interest and passion for gaming.

Streaming on Twitch, Facebook and YouTube

Players taking part in any game being videoed or streamed are asked to follow some simple rules to ensure the integrity and suitability of any content being broadcast:

  • Players should endeavour to cover any offensive slogan or image on any tatoo or clothing item. If in doubt ask the Tournament Organiser for their opinion of a slogan or image.
  • Players using dice or tokens in their game should ensure that they are able to be seen clearly at all times and if in use should use the relevant dice or card camera.
  • Players should treat their opponent(s) with respect and refrain from swearing at all times.

Cheating During Games and Unsportsmanlike Conduct while Playing

Accusations of cheating or unsportsmanlike conduct against any Player playing in any Venue must be brought to the attention of any Judge, Tournament Organiser or member of staff as soon as possible and before the end of any Event.

Players deemed to be behaving in a disruptive or unsportsmanlike manner may be asked to leave the Venue.

Players are reminded that if they are accused of cheating, disruptive or unsportsmanlike behaviour in any Venue, and this is brought to the attention of any Judge, Tournament Organiser or member of staff, then their position in any Event, and any participation or other prizes that they may be eligible for, could be forfeit.

Any comments made about alleged cheating or Player conduct, either in person or on any on-line forum, are not the responsibility of The South Wales Gaming Centre. 

Using Proxy Cards in TCG and CCG Games

Proxies are unofficial substitute cards used in place of actual cards from the relevant TCG or CCG game. They can be anything from hand-written notes to professionally printed replicas. A proxy effectively acts as a placeholder for a card that a player either doesn't own or doesn't want to use in its physical form

Proxy cards are not allowed in Organised Play events in any Firestorm Games Venue. For players playing casually in store i.e. not as part of an Organised Play event, we have no fixed policy per se but fake cards and cards that breach any copyright are always forbidden.

Diversity and Inclusion Policy

At Firestorm Games, we believe games are for everyone. Our communities are built on fun, creativity and respect, and we are committed to making sure every player feels safe, valued and welcome in any Firestorm Games Venue.

We celebrate diversity in all its forms. Bigotry, intolerance, harassment or discrimination of any kind has no place in any Firestorm Games Venue.

If someone’s words or actions make you feel unsafe or uncomfortable, please inform a member of staff as soon as possible.

Together, let’s create an inclusive space where the joy of gaming can be shared by all.

Everyone Is Welcome. Hate Is Not.