Refunds will be subject to a £5 administration fee.

Any request for a refund two weeks or less before the event will only be possible if there is a reserve list of players who can take up any refunded ticket and at the express permission of the Tournament Organisers.

Any request for a Refund must be made before the event starts. No refunds are possible once an event has begun.

To request a refund please contact sales@firestormgames.co.uk stating your:

• Order number
• Name
• Event name
• Reason for refund